South Sudan is yet to experience the impact of another emerging telecommunication company newly branded as Digitel. Digitel comes at a time when South Sudanese are experiencing a political, social, and economic crisis in the country.
As much as MTN & Zain are the predominant telecommunication companies, time immemorial, there is still an urgent need to bridge the digital gap in the country.
With the launch of Digitel services in South Sudan, many citizens are excited and hopeful that the tariffs on data will be reviewed by most of the existing telecommunication companies to become consumer-friendly.
So in this article, we shall be looking at an overview of the digitel company-South Sudan
What is Digitel?
Digitel is a telecommunication company established in South Sudan with the sole purpose of facilitating communications and promoting the use of Information Communication and Technology (ICT) in South Sudan and beyond.
The Digitel mobile network technology supports 2G, 3G, and 4G/LTE hence providing quality mobile cellular and internet services in addition to mobile financial services.
Digitel Holdings Limited is a private limited company.
Its core values include;
Customer Commitment: Digitel aims to provide customer-focused service by concentrating on client’s requirements, thus ensuring satisfaction at all levels of engagement.
Technology: Digitel is open to emerging technologies by ensuring that tested and approved technologies are continuously implemented to ensure sustainable growth.
Integrity: Digitel aims to build a long-lasting partnership based on trust with its clients and all stakeholders.
Quality: Digitel is committed to the constant improvement of its services in order to exceed client’s expectations.
Accountability: Digitel assumes full responsibility for its commitments and actions.
Diversification: Digitel users are people from a range of different social and ethnic backgrounds, nationalities, genders & ages.
Innovation: Digitel uses innovation as a way to cope with the challenges in the telecom industries and society in general.
The Digitel Team
Digitel is run by a proficient team of excellent professionals starting from the Executive Vice President post to the Chief Commercial Officer post.
Location of Digitel Offices
Digitel Offices are located at Nimra Talata, Behind UAP Tower, 301, Hai Cinema next to Emmanuel Parish Church, Juba-South Sudan.
You can also reach them on phone: +211-211912377722
At the time of writing this article, Digitel does not have a fully functional website or social media handle. However, you can still visit their website at http://www.digitelss.com to stay up-to-date.
If you have switched to Digitel Mobile Network Service, Share with us your experience. Let’s bridge the digital Divide.